Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit of competency specifies the outcomes required to monitor and respond to information received from security equipment and systems. It requires the ability to accurately interpret information and implement appropriate responses to a range of security situations. Work is usually conducted from a secure electronic reporting facility, monitoring centre or control room. This unit may form part of the licensing requirements for persons engaged in monitoring information received from electronic security systems in those states and territories where these are regulated activities. |
Application of the Unit
Application of the unit |
This unit of competency has wide application in the security industry in those roles involving the monitoring of electronic security systems. Competency requires legal and operational knowledge applicable to relevant sectors of the security industry. The knowledge and skills described in this unit are to be applied within relevant legislative and organisational guidelines. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Not Applicable
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Monitor data and information . |
1.1 Applicable provisions of legislative and organisational requirements relevant to assignment instructions are identified and complied with. 1.2 Security equipment and systems are continually monitored for correct operation in accordance with manufacturer's instructions. 1.3 Monitoring parameters of security equipment and systems are identified and complied with. 1.4 Data and information is monitored on a systematic basis in accordance with assignment instructions. 1.5 Security systems are routinely cross-checked with companion monitoring systems to ensure an accurate and reliable exchange of information. 1.6 Faults or malfunctions in security systems are identified, corrected or reported for remedial action. |
2 Respond to data and information . |
2.1 Established communication channels and processes are verified with relevant persons . 2.2 Received information is identified and verified for reliability and accuracy in accordance with organisational procedures. 2.3 Information is received and appropriate response determined and implemented in accordance with organisational procedures. 2.4 Responses are prioritised and comply with established monitoring parameters. 2.5 Changing circumstances are identified and variations to response procedures are implemented in accordance with organisational procedures. 2.6 Personal limitations in carrying out response procedures are identified and assistance is sought relevant persons in accordance with organisational procedures. |
3 Complete monitoring activities . |
3.1 Change of shift procedures are carried out and ensure system and monitoring continuity in accordance with organisational procedures. 3.2 Responses are accurately documented and presented for review in accordance with organisational procedures. 3.3 Identified faults or deficiencies in security systems are reported for remedial action in accordance with organisational procedures. 3.4 Relevant documentation is completed and securely maintained with due regard to confidentiality. |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge and their level required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of:
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Context of and specific resources for assessment |
Context of assessment includes:
Resource implications for assessment include:
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support. |
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Method of assessment |
This unit of competency could be assessed using the following methods of assessment:
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Guidance information for assessment |
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge. Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical. Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Legislative requirements may relate to : |
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Organisational requirements may relate to : |
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Assignment instructions may include : |
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Security equipment and systems may include : |
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Monitoring parameters may relate to : |
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Data and information may relate to : |
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Monitoring systems may include : |
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Communication channels and processes may relate to : |
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Relevant persons may include : |
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Response may involve : |
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Documentation may include : |
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Unit Sector(s)
Unit sector |
Security |
Competency field
Competency field |
Technical security |